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Shipping policy

Last updated: August 21, 2026

Leather Shop Factory understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

We are committed to delivering your order accurately, in good condition, and always on time as promised by us on our website.

Once you place the order, you will be notified of the placement of the order. Also, the day, date, and time of dispatching the order will be communicated as well.

We ship on all weekdays (Monday to Saturday), excluding public holidays.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

You may track the shipping status of your order on our website, by clicking at the Track your Order section.

The order will be delivered within 5-7 business days from the date of receipt.

Warranty returns

If you are sending a product back to us under our Lifetime Service Warranty, you cover the cost of sending it to us and we ship it back to you free of charge. Please use a trackable courier service. Most repairs are completed within 4 to 5 working days of the product reaching our facility, plus shipping time depending on your location.

Contact Us

For any question about shipping or delivery, please contact us:

Our team is available Monday to Saturday, 10 AM to 7 PM.